Privacy Policy
Last updated: 30 August 2026
Who we are
The Demo Squad Limited is registered in England and Wales with company number 16831424. Our registered office is 71–75 Shelton Street, Covent Garden, London WC2H 9JQ. You can contact us at [email protected] or 07346 808486.
Information we collect
When you request a quote or contact us, we may collect your name, contact details, postcode, project information and the message you send. If you send photographs, drawings or surveys by WhatsApp or email, those are handled by the service you choose as well as by us.
How we use information
We use this information to review your enquiry, communicate about the requested work, prepare a quotation where appropriate and manage our business records. We do not use your information for unrelated purposes without a lawful basis.
How enquiries are handled
Website enquiries are sent to our managed customer-message service and routed to our nominated business email address. We use this service to receive, review and reply to enquiries. We do not send an automatic confirmation email to the person submitting the form.
Sharing information
We may share information with service providers or professional advisers where necessary to operate our business, comply with legal obligations or deliver the requested service. We do not sell personal information.
Retention and security
We keep information only for as long as reasonably necessary for the purposes described above, including legal, accounting and record-keeping requirements. We take reasonable steps to protect information from unauthorised access or disclosure.
Your rights
You may have rights to request access to, correction of, deletion of or restriction of the personal information we hold about you, subject to applicable law. Contact us using the details above to make a request.
Cookies and website tools
The website stores your cookie choice in your browser. If you accept analytics cookies, analytics and support tools may be used to understand website use and enable the website chat service. Google Analytics and Google Ads conversion measurement are not currently configured. See our Cookie Policy for more information.
Changes to this policy
We may update this policy when our practices or legal obligations change. The latest version will be published on this page.